Vietnamese SMEs: Why is it still difficult to get a loan even after years in business?

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There's a paradox that quite a few shop owners, factory owners, or small business owners in Vietnam have encountered: they've been selling products for years, they have a solid base of regular customers, and a stable income, but when they sit down with the bank to apply for a business loan, their file appears completely empty. This is not because there's no money. The problem is there's nothing to prove that cash flow. Cash barely leaves a paper trail. Invoices might be issued sometimes, and sometimes not, ledgers might be handwritten. The company account perhaps is seldom touched. In short, business might be booming, but the paperwork isn’t there. This is can be a crucial reason why accessing business credit in Vietnam isn't as simple as one might think.

From the lender's perspective

Credit institutions don't tend to ask "Do you need money?" They already know the answer. What they need to know is whether a borrower can repay the debt. That trust is built on data: account transaction history, sales invoices, tax reports, records at CIC. The challenge is that a significant portion of Vietnamese SMEs have stable revenue, but their financial records are extremely thin. This might be due to a preference for cash, insufficient invoices issued, or having recently transitioned from a sole proprietorship to a company, meaning their time as a legal entity is relatively short. But to be clear, this doesn't mean that they can't get loans. It’s simply a question of getting the preparation right, rather than submitting an application and hoping for the best.

Is asking for a mortgage or unsecured loan the right question?

A lot of advice about business loans begins by comparing these two forms. In reality, small businesses rarely have the luxury of choice here. They are usually pushed into one of two paths, depending on the assets they currently possess. Mortgage loans require collateral: real estate, vehicles, machinery, or goods. In return, you can borrow more, with longer terms. But if the assets are in someone else's name within the household, or are in dispute, or have already been mortgaged elsewhere, that avenue is closed. Credit loans don't require physical collateral, but demand something else: a clean credit history, enough cash flow through an account to convince a lender, and a business that has existed long enough for that lender to be comfortable. Having no bad debts from category 3 or higher in CIC is an almost unchangeable rule in most places. Both paths can present their own bottlenecks. The question tends not be "Which path should you choose?", but rather "Where are you in the business cycle? What are your assets like? And what does your financial profile look like right now?"

Financial invoices — overlooked but most decisive.

If there is one thing that Vietnamese small businesses should be mindful of when applying for loans, it’s invoices. This is because, for a long time, people thought invoices were only the concern of tax authorities. In other words, whether to issue invoices or not, or whether they were sufficient or lacking – that was merely a tax issue, and had nothing to do with borrowing money. This way of thinking is changing fast. As e-invoices become more widespread, transaction data from them is increasingly becoming a source that credit institutions, especially fintech models, use to assess actual repayment ability. These institutions not only look at year-end financial statements prepared by accountants, but at the daily, continuous flow of transactions. Hypothetically speaking, a pho vendor who consistently issues invoices every day could demonstrate better revenue streams than a limited liability company with a good license but a silent bank account. Complete and consistent invoices help in a few ways: they show the appraisal party the true scale of the business, not just estimated tax figures; they shorten appraisal time because data is readily available for cross-referencing; and they pave the way for cash-flow-based credit facilities, reducing complete reliance on collateral. This is most meaningful for small traders, shop owners, and service business owners – groups who don't have real estate to mortgage, but whose cash flow is actually very healthy.

A good time to borrow money

Many small businesses choose to borrow at arguably the worst possible time: when their funds are depleted. At that point, their applications are rushed, their capital utilisation plans are vague, and their minds are stretched thin. Lenders see a struggling business here, not one that's on the rise. Consider the risk level of a contrasting scenario. An ideal time to apply for a loan is usually when a business is stable or growing, not in urgent need of funds, and is seeking capital for expansion rather than to put out fires. Of course, not everyone can choose the perfect timing, but having this understanding can help with earlier planning, reducing the need to wait until a business is facing difficulties before seeking a loan.

Short-term or long-term: It’s your decision

It’s not best practice to let the lender propose the loan term. Rather, business owners should decide beforehand. Short-term loans, under 12 months, are suitable for fast business cycles: importing goods, supplementing working capital during peak tourist seasons, or clearing inventory. When the collection cycle is clear and short, a shorter term is both flexible and incurs less total interest. Medium and long-term loans are more appropriate when investing in assets that create long-term value: machinery, factories, or opening new sales points. Longer terms offer lighter monthly repayment pressure, but result in higher total interest. If your business tends to repay early, when cash flow is good, ensure you clarify early repayment penalties from the start. Don't wait until after signing the contract to find out. A simple question to ask yourself is: how long until this begins to generate revenue? The answer will help determine the appropriate loan term.

Specifics of individual business households when borrowing capital

This is an area where information can be vague. Under current law, a sole proprietorship is not a legal entity. This means that technically, a sole proprietorship cannot borrow under the name "sole proprietorship" – the owner must personally take out the loan in their individual capacity or as a representative. Banks assess the individual, not the name on the registration. This can lead to several issues: the owner's personal credit becomes paramount, their personal assets are used as collateral, and if the owner already has other personal loans, it can impact their ability to borrow more. Quite a few long-standing sole proprietorships have converted to limited liability companies (LLCs) hoping to "borrow more easily." In reality, the initial phase is often the opposite: a new legal entity lacks its own financial history, and loan applications can sometimes be weaker than when it was a sole proprietorship with the owner personally named. Generally speaking, it takes about one to two years of operation to start building a credit profile under the new legal entity. Of course, not everyone needs to convert, and conversion is no guarantee to easier borrowing.

Financial channels that are often forgotten

Commercial banks tend to be the first choice for most businesses, but they are not the only option. Non-bank financial institutions can offer more flexible approval processes, making them a good fit for small, newly established businesses that do not yet qualify for bank loans. In return, borrowing costs are higher and credit limits are lower. Supply chain financing is gaining more attention in the e-commerce and export sectors. Instead of borrowing against assets, businesses access capital based on signed orders or contracts with larger partners. This approach holds potential for small businesses acting as suppliers or selling through online marketplaces. The State-established Small and Medium Enterprise Credit Guarantee Fund allows businesses to borrow from banks through the Fund’s guarantee, without the need for collateral meeting the 100% requirements; the Fund provides a partial guarantee based on the business plan. Many small businesses are aware of this channel, but few actually use it, as the process can be cumbersome in some localities. Technology-based lending platforms are also on the rise, well-suited for businesses with extensive transaction data – such as sales via apps, e-wallets, and e-commerce platforms – since that data can partially replace the role of traditional financial statements in the credit assessment process. Each channel requires a different type of application. No one channel is better than the other; as a business owner you should evaluate each option according to your current business situation.

What to prepare before submitting your application

This is not a list of documents, as those vary by location, rather these are fundamental items that, if missing, will make it difficult to submit a loan application anywhere. Check your CIC first. Quite a few people are rejected due to bad credit without even realising it – from old loans, to unclosed credit cards, or co-signing for someone else. Knowing in advance allows for timely resolution. Ensure your bank account accurately reflects your actual cash flow. If revenue is primarily in cash and doesn't go through the account, your application might appear weak even if business is good. It's reasonable to start transitioning three to six months before you plan to submit your application. Develop a specific plan for capital usage. It doesn't need to be lengthy, just answer the questions: how much do you want borrow? What it will be used for? Where will the money will come from? And how will the debt be repaid? Lenders need to see that the borrower has considered repayment, not just receiving the funds. Keep complete and consistent invoices and transaction records. Perfection isn't necessary, just enough for cross-referencing: bank statements, purchase invoices, sales invoices, and major client contracts if any.

Financial management after borrowing:An often-overlooked step

Securing a loan is not the destination, but rather the starting point of a phase requiring stricter financial management than before. Separating personal and business accounts is fundamental, yet many household and small business owners can overlook this. Without this separation, tracking where cash flow truly goes becomes difficult, and preparing loan applications for the next time becomes even harder. If revenue is seasonal – high during Tet, low from February to April, for example – the repayment schedule should align with this rhythm, not be a fixed amount each month. Some lenders accept flexible repayment structures if the business proposes it at the time of signing, along with clear reasons. And importantly: do not use short-term loans to fund long-term returns. This is the root of many severe cash flow crises that numerous small businesses have experienced.

Frequently asked questions

1. Can sole proprietorships borrow money, and in what capacity can they borrow?

Business households are not legal entities, so legally, loan applications are usually in the individual owner's name, not the "business household" name. The individual owner's credit and assets are what are appraised. Many credit institutions and financial companies have specific products for this group, with different requirements and limits compared to loans for legal entities.

2. Does an electronic invoice directly affect your ability to borrow?

It's becoming increasingly clear. Invoice data reflects real cash flow, and some lenders—especially fintech models—are using it instead of traditional financial statements. Consistent, regular invoicing helps businesses without collateral demonstrate their true financial capacity.

3. Does converting from a sole proprietorship to an LLC make it easier to get loans?

Not necessarily, especially in the early stages. A new legal entity doesn't have its own credit history, and loan applications can sometimes be weaker than when it was a long-standing sole proprietorship. Carefully consider the timing and reasons for the conversion, don't see it as an automatic way to make borrowing easier.

4. Bank loan or non-bank financial company?

It depends on your actual profile. Banks usually have more competitive interest rates but require stricter documentation and longer appraisal times. Financial companies are more flexible with their conditions, but the borrowing costs are higher, and the credit limits are lower. Therefore, you should compare the total actual cost—including fees—rather than just looking at the advertised interest rate.

5. Should businesses in financial distress, with negative cash flow, borrow?

This can be difficult. Lenders view negative cash flow as a high-risk signal, and applications at that time are usually unfavourable. If you need money urgently, you can consider more flexible channels like finance companies or personal unsecured loans. But more importantly, you should find the root cause of the negative cash flow before borrowing more. Borrowing without fully understanding the problem can make things more complicated rather than solving anything.

If you are looking for financial solutions for small and medium-sized businesses, explore Bettr financing options that could suit your company's current stage of growth.


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